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Silver

Brevo Review

Email, SMS, and chat marketing — formerly Sendinblue

Last reviewed: 2026-03-21 · By GBBR Editorial Team

Our Top Pick · Silver Tier

Brevo

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The Bottom Line

Brevo (formerly Sendinblue) is the best value email marketing platform for businesses with large contact lists and tight budgets. It earned a Silver tier rating because its contact-unlimited free plan, transactional email inclusion, and send-volume pricing model offer significantly better value than Mailchimp at scale — but its automation sophistication and template library don't quite match ActiveCampaign or Klaviyo. It's a smart choice for European businesses and budget-conscious teams.

What is Brevo?

Founded in 2012 in Paris, France and rebranded from Sendinblue to Brevo in 2023, the platform now serves over 500,000 businesses worldwide. Brevo was built with a GDPR-first infrastructure mindset and targets small to mid-market businesses, European companies, and teams that need transactional and marketing email in one tool without paying extra for either.

What does Brevo offer?

Brevo's free plan allows unlimited contacts with 300 emails per day (9,000/month) — a uniquely generous offer in the market. Paid plans start at $25/month (Starter) for higher volume, and the Business plan at $65/month adds marketing automation, heat maps, and multi-user access. Unlike competitors, Brevo prices by email sends rather than contact count, which makes it dramatically cheaper for businesses with large inactive lists.

Free

$0

/month

Starter

$25

/month

Business

$65

/month

Enterprise

Custom

/month

Is Brevo worth the price?

Free forever with unlimited contacts — paid plans from $25/mo based on send volume, not contacts

Brevo's send-based pricing saves businesses with 50,000+ contacts up to 70% compared to Mailchimp's contact-based tiers

Best-in-class deal

How we scored it

Overall score: 80/100

Deliverability Rate?8/10

Above-average deliverability with dedicated IP options on paid plans; GDPR-compliant EU infrastructure

Automation Depth?7/10

Solid automation builder but fewer trigger types and less branching complexity than ActiveCampaign

Ease of Use?8/10

Clean, modern interface — easier than ActiveCampaign, less polished than Mailchimp

Integrations?7/10

150+ integrations covering core e-commerce and CRM tools; fewer native connections than HubSpot

Price-to-Value?9/10

Unlimited contacts on free plan and send-based pricing make it the most affordable option at scale

Support Quality?7/10

Email support on all plans; phone and priority support on Business+ tier

Why Brevo is Silver Tier

Brevo earns Silver because its pricing model and free tier are genuinely category-leading — unlimited contacts for free is a standout advantage over every major competitor. However, its automation builder is less sophisticated than ActiveCampaign, its template library is smaller than Mailchimp, and its overall feature breadth doesn't match the Gold tier tools. Strong GDPR compliance (EU-based infrastructure) and solid deliverability keep it firmly in Silver with a positive trajectory.

Pros & Cons

Pros

  • Most generous free tier in email marketing (unlimited contacts)
  • Transactional email included without extra fees
  • Built-in SMS marketing
  • Live chat widget included
  • Pricing by sends, not contacts — scales better

Cons

  • Automation is less sophisticated than ActiveCampaign
  • Template library is smaller than Mailchimp
  • Free plan has Brevo branding on emails
  • Landing page builder is basic

Ready to try Brevo? Free plan available — no credit card required.

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Silver

Brevo earns Silver because its pricing model and free tier are genuinely category-leading — unlimited contacts for free is a standout advantage over every major competitor. However, its automation builder is less sophisticated than ActiveCampaign, its template library is smaller than Mailchimp, and its overall feature breadth doesn't match the Gold tier tools. Strong GDPR compliance (EU-based infrastructure) and solid deliverability keep it firmly in Silver with a positive trajectory.

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Free tier available — no credit card required

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