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Silver

GetResponse Review

Email marketing, automation, and webinar platform

Last reviewed: 2026-03-21 · By GBBR Editorial Team

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Our Top Pick · Silver Tier

GetResponse

Free plan available

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The Bottom Line

GetResponse is a solid all-in-one marketing platform that stands out for including built-in webinar hosting — a feature no other email marketing tool offers at this price point. It earned a Silver tier rating because its breadth of features (email, automation, landing pages, webinars, funnels) is impressive for the price, but its UI is dated and its automation sophistication doesn't match ActiveCampaign. Best for coaches and course creators who run webinars as part of their marketing.

What is GetResponse?

Founded in 1998 in Gdańsk, Poland, GetResponse is one of the oldest email marketing platforms still actively developed and competing at scale. It serves over 350,000 businesses worldwide and has evolved from a simple autoresponder into a comprehensive marketing suite. Its longevity gives it strong deliverability infrastructure, and its Polish origin makes it particularly popular in European markets.

What does GetResponse offer?

GetResponse offers a free plan for up to 500 contacts with basic email only. Paid plans start at $19/month for email marketing, $59/month for marketing automation, and $119/month for e-commerce marketing. The webinar feature (included from Marketing Automation tier up) supports up to 100 attendees and is the platform's most distinctive differentiator. Conversion funnels and a basic website builder are also included.

Free

$0

/month

Email Marketing

$19

/month

Marketing Automation

$59

/month

Ecommerce Marketing

$119

/month

Is GetResponse worth the price?

Free up to 500 contacts, then $19/mo — excellent value for teams needing webinars included

GetResponse bundles webinar hosting worth $100+/month into its Marketing Automation plan at $59/month — a unique value proposition in the email marketing category

Strong value

How we scored it

Overall score: 76/100

Deliverability Rate?8/10

Strong deliverability built on 25+ years of infrastructure — one of the more reliable platforms

Automation Depth?7/10

Visual automation builder is functional but less feature-rich than ActiveCampaign's conditional logic system

Ease of Use?7/10

UI is functional but dated — new users may find the interface less intuitive than Mailchimp or Kit

Integrations?7/10

150+ integrations; covers core tools but fewer native connections than HubSpot or ActiveCampaign

Price-to-Value?8/10

Webinar hosting included in the $59/mo plan is a standout value — dedicated webinar tools cost $100-200/mo

Support Quality?7/10

24/7 live chat on paid plans; multilingual support available; response times are generally good

Why GetResponse is Silver Tier

GetResponse earns Silver because its all-in-one approach and webinar inclusion deliver genuine value for the price — particularly for coaches, course creators, and agencies. However, its UI feels dated compared to modern competitors, its automation builder is less sophisticated than ActiveCampaign, and its e-commerce features fall short of Klaviyo. G2 and Capterra ratings both at 4.2 indicate solid but not exceptional user satisfaction.

How We Test Email Marketing Software

We test each platform by building an actual campaign from scratch in a fresh account — not by reading documentation or inspecting marketing copy. Deliverability is measured by sending test campaigns to a seed list covering Gmail, Yahoo, Outlook, and Apple Mail inboxes and recording inbox vs. spam placement rate. We build a 5-step automated welcome sequence on each platform and time configuration from start to first test execution. List import is tested with a 1,000-contact CSV, documenting error handling and field mapping quality. Automation accuracy is verified by triggering every branch condition and logging failures. Support is tested by submitting a technical question and measuring first response time and resolution quality. Pricing is captured at checkout — including list size limits and feature restrictions that apply at the stated plan price.

Last tested: 2026-03-21 · Reviewed by GBBR Editorial Team

Pros & Cons

Pros

  • Built-in webinar hosting (unique differentiator)
  • All-in-one: email + landing pages + automation + website builder
  • Generous affiliate program ($100 one-time or 33% recurring)
  • Older platform with strong deliverability track record
  • Conversion funnel builder included

Cons

  • UI feels dated compared to modern competitors
  • Webinar feature is basic vs dedicated webinar tools
  • Free tier is very limited
  • Not ideal for e-commerce (Klaviyo wins there)

Ready to try GetResponse? Free plan available — no credit card required.

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Frequently Asked Questions

Is GetResponse worth it in 2026?

Free up to 500 contacts, then $19/mo — excellent value for teams needing webinars included Overall verdict: Strong value.

What is GetResponse best for?

GetResponse is best for: Coaches and course creators running webinars, Agencies needing one platform for multiple tactics, Marketers wanting funnel builder included.

Does GetResponse have a free plan?

Yes — GetResponse offers a free tier: Up to 500 contacts, basic email only.

Who should NOT use GetResponse?

GetResponse is not the right fit for: Pure e-commerce brands; Businesses that just need basic newsletter sends.

What are the best GetResponse alternatives?

Top alternatives to GetResponse include activecampaign, mailchimp, aweber.

Silver

GetResponse earns Silver because its all-in-one approach and webinar inclusion deliver genuine value for the price — particularly for coaches, course creators, and agencies. However, its UI feels dated compared to modern competitors, its automation builder is less sophisticated than ActiveCampaign, and its e-commerce features fall short of Klaviyo. G2 and Capterra ratings both at 4.2 indicate solid but not exceptional user satisfaction.

Get GetResponse

Free tier available — no credit card required

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